![]() ![]() She tried to use them everywhere and no one would take them. My mom used to get annoyed b/c when it was down to a small amount, she couldn't find a place to take them, until she realized she could enter specific amounts to the cent to pay my ballet tuition.Īnyway, this year, the health insurance gave them Amex gift cards instead, three $25 and one $100. In the past, they were always Visa gift cards. My parents get giftcards from their health insurance as incentives for doing certain things like going to the gym and walking x number of steps. We hope this letter has provided you with useful information. Your original gift Card has been deactivated and can no longer be used. You should receive the refund check within 3-5 business days from January 5, 2024. However, as a gesture of goodwill, we have cancelled the referenced gift Card and will be sending the gift Card balance to you in the form of a refund check in the amount of $100.00 via separate mailing to the address listed above. We have measures in place for the safety and security of your funds, which is why your gift Card transactions were declined. We are happy to inform you that we issued you a refund check in the amount of $100.00. "We’re writing in response to your recent correspondence to the Consumer Financial Protection Bureau. In their letter they reiterate the 'security measures' nonsense that renders their cards virtually useless. Amex canceled the card and sent a check for the full amount. Important: You must submit your card number(s) in your complaint so they can verify your claims and balance All I want is the total balance on my cards in cash/check. I have been unable to use their cards for a year. I cannot reach a resolution with AMEX customer service nor can the original purchaser. They falsely advertise that their gift cards can be used anywhere that accepts American Express cards. They hold our legal tender hostage and tell us there is nothing they can do about it. This system seems designed to skim a few dollars from American consumers. They do not allow you to use the cards for partial payments, nor do they allow you to charge too close to the total card balance. They cannot transfer my balances for my four unusable virtual cards to a physical card. They cannot tell me where I can use the cards (their site claims you can use them anywhere that accepts AMEX). I call AMEX customer service and they cannot offer me any resolution. These virtual cards are declined online and in brick and mortar stores, at restaurants and grocery stores, or Google wallet - no one will take these cards. Now I find I can't use these cards anywhere. I have successfully used them until sometime late 2022 - early 2023. I received multiple AMEX gift cards from my employer. Sorry, I didn't think to save a copy so it's locked in my submission. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |